
What Fire Does to Drywall, Insulation, and Studs (When Replacement Is Required)
Learn when to replace drywall after fire smoke damage, how soot and smells spread, and the safe repair steps. Includes insurance and restoration tips.
Preferred Restoration provides fast, 24/7 water damage restoration in Tustin and surround Orange County areas, helping homeowners and businesses recover from leaks, floods, and mold with expert, insurance-friendly service.
EXCELLENT Based on 62 reviews Posted on Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issuePosted on Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there!Posted on Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough.Posted on Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough.Posted on Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals.Posted on William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job!Posted on Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric!Posted on Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs.Posted on Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick.Posted on Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!
Preferred Restoration is a 24/7 water damage restoration company based in Tustin, CA. Our IICRC-certified team responds fast to leaks, floods, and storms, handles water extraction, structural drying, and mold remediation, and coordinates directly with your insurance company to make the process as smooth as possible for homeowners and businesses.

If you need emergency repairs due to water, mold, fire, or smoke damage, we’re the ones to call in Orange County, CA.

When leaks, floods, or burst pipes strike, fast action is critical. Our Tustin water damage restoration team responds 24/7 to protect your home or business. Using industrial pumps, dehumidifiers, and moisture meters, we remove standing water, dry affected areas, and prevent hidden damage in walls, flooring, and crawl spaces. From slab leaks in Irvine to storm damage in Anaheim, we restore properties to pre-loss condition. Trust certified professionals to handle cleanup, drying, and repairs with precision.

Mold growth begins quickly after water damage, threatening both property and health. Our mold remediation experts in Tustin and surrounding Orange County areas, locate hidden colonies with advanced detection tools and safely remove contaminated materials. We contain spores, treat affected surfaces, and fix moisture sources to prevent regrowth. Whether it’s mildew in bathrooms, black mold on drywall, or hidden spores in crawl spaces, our team provides safe, long-term solutions. With proper ventilation, dehumidifiers, and industry-approved disinfectants, we ensure your home or business is restored to a healthy environment.

Fires leave behind more than charred debris—smoke damage, soot, and odors can spread throughout a property. Our Tustin fire and smoke damage restoration team handles cleanup, odor removal, and structural repairs. We use specialized air scrubbers, HEPA vacuums, and ozone treatments to restore indoor air quality. From kitchen fires in Huntington Beach to electrical fires in Santa Ana, our professionals clean, repair, and reconstruct damaged spaces. We also work with insurance providers to make the restoration process stress-free and efficient.

When disaster strikes, protecting your belongings is just as important as repairing your property. Our pack out services safely remove and store items such as furniture, electronics, and personal valuables during restoration. Using detailed inventory systems, climate-controlled storage, and professional packing materials, we ensure your items remain secure and protected. Once your Tustin home or business is restored, we return everything in its original condition. Pack out services reduce clutter, protect valuables from further damage, and help streamline the entire restoration process.

Restoring your property often requires more than cleanup—it may need full reconstruction services. Our Tustin team provides complete rebuilding solutions, from drywall and flooring replacement to roofing, carpentry, and full structural repairs. Whether your property suffered from water damage, fire destruction, or mold remediation, we handle the final stage of restoration with precision. Licensed contractors and skilled technicians work to rebuild your home or business to pre-loss condition—or better. With quality materials and attention to detail, we deliver reliable reconstruction that stands the test of time.

Restoring your property often requires more than cleanup—it may need full reconstruction services. Our Tustin team provides complete rebuilding solutions, from drywall and flooring replacement to roofing, carpentry, and full structural repairs. Whether your property suffered from water damage, fire destruction, or mold remediation, we handle the final stage of restoration with precision. Licensed contractors and skilled technicians work to rebuild your home or business to pre-loss condition—or better. With quality materials and attention to detail, we deliver reliable reconstruction that stands the test of time.
Water spreads into places you can’t see—under floors, inside walls, and behind cabinets. Our Tustin water damage restoration team uses commercial-grade tools to find hidden moisture and dry structures fast, preventing mold growth and structural damage while reducing repair time and cost.
Pumps: Submersible and truck-mounted units quickly remove standing water from rooms, basements, and crawl spaces.
Air Movers: High-velocity axial/centrifugal fans speed evaporation across floors, walls, and under cabinets.
Dehumidifiers: LGR/desiccant systems capture water vapor and control humidity to safe levels during drying.
Thermal Imaging: Infrared cameras map hidden moisture behind drywall and insulation without destructive demo.

Certified technicians perform a full assessment to locate all visible and hidden moisture. We use thermal imaging, hygrometers, and pin/probe moisture meters to map affected walls, floors, and cavities. You’ll get photos, readings, and a clear scope for your Tustin property and insurance.
We stop the source, extract standing water with pumps, and set a targeted drying plan. High-velocity air movers and LGR/desiccant dehumidifiers reduce humidity, while containment and antimicrobial treatments help prevent mold and odors. We monitor daily and adjust equipment for optimal drying.
Once dry to IICRC standards, we repair and rebuild: drywall, insulation, baseboards, flooring, cabinets, and paint. We clean and deodorize, verify final moisture readings, and handle documentation for your insurer. Your space is returned to safe, pre-loss condition—often better than before.



We know emergency repairs and restorations are stressful on you. If your home or business has been damaged by water, mold, fire, or smoke damage, there’s really only one name you need to remember in Tustin: Preferred Restoration. Our team has the knowledge and the craftsmanship to get your job done right the first time. We’re here to help.
At Preferred Restoration Services, we handle a full range of property-damage restoration needs in Orange County. This includes water damage restoration, fire & smoke damage restoration, mold remediation, emergency board-ups, pack-out/pack-back service, reconstruction and more.
Yes — Preferred Restoration Services provides 24-hour emergency response throughout Orange County. Whether it’s a burst pipe, flood, or fire emergency, our team responds quickly to minimize damage and begin the restoration process immediately.
Absolutely. Preferred Restoration Services works directly with most major insurance providers to make the claims process easier. Our team assists with documentation, communication, and billing to ensure homeowners receive fast, fair coverage for restoration work.
Preferred Restoration Services stands out for its certified technicians, fast response times, and commitment to high-quality restoration. As an IICRC-certified company, we use advanced technology and proven methods to restore properties safely and efficiently. Our dedication to customer service and transparent communication sets us apart in the Orange County restoration industry.
Restoration timelines depend on the extent of damage. Minor leaks can take a few days to dry and repair, while severe flooding or structural damage may require a week or more. Preferred Restoration Services prioritizes quick response and efficient drying to prevent mold growth and further issues.
Preferred Restoration Services proudly serves all of Orange County, including Huntington Beach, Newport Beach, Irvine, Anaheim, Costa Mesa, Fullerton, Laguna Beach, and surrounding communities. No matter where you are located, our team is ready to respond fast to your restoration needs.
Our technicians use advanced water extraction equipment, industrial-grade dehumidifiers, air movers, and moisture detection tools. We follow IICRC standards for professional restoration, ensuring every property is fully dried, sanitized, and repaired with precision and care.v
Yes — Preferred Restoration Services provides complete mold remediation in addition to water damage cleanup. We identify and remove mold safely, address the moisture source, and restore affected materials to ensure your home or business is healthy and mold-free.
Homeowners can reach Preferred Restoration Services through our 24-hour emergency phone line or by filling out the contact form on our website. We offer free damage assessments and estimates for all types of property restoration services across Orange County.
If it’s safe to do so, stop the source of the damage — like shutting off a leaking pipe or turning off the main water valve. Avoid entering unsafe areas, and contact Preferred Restoration Services immediately. Fast professional response helps prevent additional damage and reduces restoration costs.

Learn when to replace drywall after fire smoke damage, how soot and smells spread, and the safe repair steps. Includes insurance and restoration tips.

Learn how smoke damage HVAC duct cleaning works, signs of soot, odor, and contamination, and when to call Preferred Restoration for safe restoration.

Learn burst pipe water damage cleanup steps, drying tips, and how Preferred Restoration helps stop leaks, prevent mold, and restore your home fast.