When water damage hits your home or business in Orange, fast action is critical. Preferred Restoration provides 24/7 emergency water damage restoration in Orange, CA, including water extraction, structural drying, cleanup, and repairs.
Our team is based in nearby Tustin and responds quickly to properties throughout Orange, helping prevent further damage, mold growth, and costly repairs.
Water damage can happen without warning—from burst pipes and overflowing appliances to roof leaks and slab failures. Our emergency team is available 24 hours a day to respond quickly and begin mitigation immediately.
We help Orange property owners with:
The sooner water is removed, the better the outcome.
We know you’d rather be doing anything else than worrying about an emergency repair. We’re never more than a click or call away!
EXCELLENT Based on 62 reviews Posted on Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issuePosted on Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there!Posted on Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough.Posted on Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough.Posted on Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals.Posted on William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job!Posted on Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric!Posted on Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs.Posted on Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick.Posted on Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!
We regularly help customers throughout Orange with:
Older homes and mixed residential-commercial areas in Orange can be especially vulnerable to hidden leaks and pipe failures.
We identify the source of water and assess all affected areas using professional equipment.
Standing water is removed quickly using high-powered pumps and vacuums.
We use air movers and dehumidifiers to dry walls, floors, and structural materials.
We clean and disinfect affected areas to prevent mold and bacteria growth.
We repair damaged materials and restore your property to pre-loss condition.
We provide full-service restoration for residential and commercial properties:
Our office is located in Tustin, allowing us to quickly respond to calls throughout Orange and surrounding communities.
We regularly serve:
Our proximity allows us to mobilize quickly for emergency calls.
Dealing with insurance after water damage can be stressful. We help simplify the process by:
Our goal is to make the process as smooth as possible.

Water damage can disrupt your business and lead to major losses. We provide fast commercial restoration services for:
We work efficiently to minimize downtime and get your business operational again.

Yes, we offer 24/7 emergency response for water damage throughout Orange.
Because we are based in nearby Tustin, we can respond quickly to most areas in Orange.
Yes, we assist with documentation and work directly with insurance adjusters.
Shut off the water source if possible and call a professional restoration company immediately.
It depends on the severity, but most drying processes take 3–5 days.
Yes, mold can begin forming within 24–48 hours if moisture is not properly removed.