When water damage hits your home or business in Costa Mesa, every minute matters. Fast response is the difference between a simple cleanup and costly structural damage or mold growth.
Our team provides 24/7 emergency water damage restoration in Costa Mesa, including rapid water extraction, structural drying, moisture detection, cleanup, and full recovery support. Whether you’re dealing with a burst pipe, flooding, ceiling leak, or sewage backup, we act quickly to protect your property and restore it safely.
We don’t just remove water — we fully manage the restoration process from emergency response to final recovery.
Water spreads fast and continues damaging materials long after the initial incident. That’s why we provide immediate emergency response across Costa Mesa and surrounding areas.
When you call, we:
Fast action helps prevent:
We know you’d rather be doing anything else than worrying about an emergency repair. We’re never more than a click or call away!
EXCELLENT Based on 62 reviews Posted on Yelp Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issuePosted on Yelp Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there!Posted on Yelp Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough.Posted on Yelp Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough.Posted on Yelp Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals.Posted on Yelp William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job!Posted on Yelp Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric!Posted on Yelp Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs.Posted on Yelp Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick.Posted on Yelp Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!
Water damage needs more than surface cleanup. Moisture can move behind walls, under flooring, inside cabinets, and into structural materials before it becomes visible. That is why our Costa Mesa water damage restoration process focuses on fast response, moisture detection, safe drying, and clear documentation from the start.
Preferred Restoration Services helps homeowners, property managers, and business owners recover after burst pipes, slab leaks, appliance leaks, roof leaks, toilet overflows, sewage backups, storm flooding, and hidden moisture problems. Our team uses professional extraction equipment, air movers, dehumidifiers, moisture meters, and drying checks to help protect your property from mold growth and long-term damage.
We serve homes and businesses throughout Costa Mesa, including Mesa Verde, Eastside Costa Mesa, South Coast Metro, Westside Costa Mesa, and nearby Orange County communities.
Water damage can spread quickly through drywall, baseboards, flooring, cabinets, insulation, and subfloor materials. Even a small leak can become a larger problem if moisture stays trapped. In Costa Mesa homes and businesses, common water damage issues include plumbing leaks, slab leaks, overflowing fixtures, roof leaks, water heater leaks, dishwasher leaks, washing machine leaks, storm water intrusion, and sewage backups.
Fast drying matters because hidden moisture can lead to:
Mold growth behind walls or under flooring
Swollen baseboards and damaged drywall
Warped hardwood, laminate, or vinyl flooring
Damaged cabinets and built-ins
Wet insulation and framing
Musty odors
Unsafe conditions from contaminated water
Higher repair costs if the damage spreads
Our goal is to stop the damage early, remove wet materials when needed, dry the affected areas, and help your property move toward safe repairs.
Our Services
We assess visible and hidden damage and determine the best course of action.
We extract standing water and prevent further spread.
We place drying equipment and monitor moisture levels daily.
We clean affected areas and prepare the space for safe use.
We help move the project toward repairs and full restoration.
Our Process

If you need water damage restoration, start by stopping the water source and making the area safe. Shut off the main water valve or the leaking appliance line if you can, and avoid walking through standing water, especially near outlets or electrical equipment. If water has reached electrical areas, turn off power to the affected rooms at the breaker, and stay clear of any sagging ceilings or swollen drywall that could collapse.

Next, document everything and contact your insurance company as soon as possible. Take clear photos and videos of the affected rooms, including floors, walls, baseboards, furniture, and any personal items that were damaged. Write down what happened, when you noticed it, and what steps you took to prevent it from getting worse. This helps speed up the claims process and protects you if there are questions later.

Finally, get professional drying and cleanup started quickly to prevent mold and deeper structural damage. A water damage restoration team will remove standing water, set up dehumidifiers and high-powered fans, and check for hidden moisture inside walls, under flooring, and in cabinets. They’ll also remove materials that can’t be saved, clean and sanitize the area if needed, and create a plan for repairs. Acting fast—ideally within the first 24 to 48 hours—can make a big difference in limiting damage and reducing the chance of mold growth.
Not all restoration companies deliver the same results. Property owners in Costa Mesa choose us because we focus on speed, transparency, and thoroughness.
We don’t cut corners — we make sure your property is properly dried, documented, and restored.
Not all water damage is the same. The source of the water affects how the cleanup should be handled.
Category 1 water usually comes from a clean water source, such as a supply line, sink overflow, or water heater leak. Even clean water can damage flooring, drywall, cabinets, and baseboards if it is not dried quickly.
Category 2 water may contain contaminants. This can happen with dishwasher leaks, washing machine overflows, toilet overflows without sewage, or water that has passed through building materials. These jobs often require extra cleaning and sanitizing.
Category 3 water is highly contaminated and can include sewage backups, flood water, or water from unsafe sources. These situations require careful removal, cleaning, sanitizing, and disposal of affected porous materials when needed.
If you are unsure what type of water damage you have, avoid contact with the water and call for professional help.
We help both residential and commercial properties in Costa Mesa. Each property needs a response plan based on the building type, materials, and amount of water involved.
We work with:
Single-family homes
Condos and townhomes
Apartments
Rental properties
Property managers
Retail spaces
Offices
Restaurants and small businesses
Commercial buildings
For businesses, fast cleanup is especially important because water damage can interrupt operations, affect inventory, create safety concerns, and impact customers or tenants. Our team works quickly to reduce downtime and help the space move toward repair.
Water damage can be stressful, especially when dealing with insurance. We help simplify the process by:
Our goal is to make the restoration process as smooth and organized as possible.
Preferred Restoration Services provides water damage restoration throughout Costa Mesa and nearby Orange County areas.
We serve:
Mesa Verde
Eastside Costa Mesa
South Coast Metro
Westside Costa Mesa
College Park
Downtown Costa Mesa
The Camp and The LAB area
Costa Mesa ZIP codes 92626, 92627, and 92628
Nearby communities including Newport Beach, Huntington Beach, Irvine, Santa Ana, Fountain Valley, and Tustin
If you’re dealing with water damage, don’t wait. The sooner the problem is addressed, the more damage you can prevent.
Call now for fast, reliable water damage restoration in Costa Mesa, CA.
We’re ready 24/7 to respond, restore, and help you recover.
You should call as soon as possible. Water can move into walls, flooring, cabinets, and insulation quickly. Fast cleanup and drying can help prevent mold growth, odors, and structural damage.