Preferred Restoration Services provides complete water damage restoration near Anaheim, CA, helping homeowners and businesses recover from water, flood, and related property damage. Our approach covers every stage of the restoration process, from initial water extraction to drying, cleanup, and repair.
We handle a wide range of restoration needs, including water extraction, structural drying, flood damage cleanup, mold remediation, fire and smoke damage restoration, and storm-related damage. Our team also assists with insurance claims by documenting damage and helping guide property owners through the claims process.
By offering full-service restoration solutions in one place, we help reduce delays and ensure properties are restored efficiently and safely.
We know you’d rather be doing anything else than worrying about an emergency repair. We’re never more than a click or call away!
EXCELLENT Based on 62 reviews Posted on Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issuePosted on Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there!Posted on Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough.Posted on Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough.Posted on Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals.Posted on William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job!Posted on Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric!Posted on Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs.Posted on Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick.Posted on Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!

Burst pipes are one of the most common causes of water damage. Aging plumbing systems, corrosion, high water pressure, and pipe failures can release large amounts of water into a property in a short period of time.
Signs of a burst pipe include:
Immediate water extraction and drying are necessary to prevent extensive damage.
Many Anaheim homes rely on traditional tank-style water heaters. As these units age, corrosion can develop inside the tank, eventually leading to leaks or complete failure.
Water heater leaks often occur in garages, utility rooms, and closets. If not addressed quickly, water can spread into nearby flooring, walls, and personal belongings.
Household appliances frequently cause water damage. Even small leaks can go unnoticed for weeks before significant damage becomes visible.
Common appliance-related water damage includes:
Routine inspections can help identify problems before they become major restoration projects.
Although Anaheim receives less rainfall than many other areas, winter storms and Santa Ana wind events can still cause roof damage.
Damaged shingles, flashing failures, and clogged gutters can allow water to enter attics and wall cavities. Because this moisture is often hidden, mold growth may begin before homeowners notice the problem.
Slab leaks occur beneath a home’s concrete foundation. These leaks can remain undetected for long periods and often cause significant structural concerns.
Common signs of a slab leak include:
Professional moisture detection equipment can help locate slab leaks before extensive damage occurs.
Plumbing overflows are another common source of water damage. Clogged drains, sewer backups, and plumbing failures can quickly introduce contaminated water into a home.
Fast cleanup and sanitation are critical, especially when gray water or black water contamination is involved.
Our Services
Every water damage situation is different, but successful restoration follows a proven process designed to remove moisture, prevent mold growth, and restore the property safely.
The restoration process begins with a complete inspection of the affected areas.
Our technicians identify:
Advanced moisture meters and thermal imaging cameras help locate hidden water behind walls, ceilings, and flooring.
Standing water is removed using professional extraction equipment.
Fast water removal helps:
The sooner water is removed, the greater the chance of saving affected materials.
After extraction is complete, drying equipment is strategically placed throughout the property.
Industrial air movers help circulate air and accelerate evaporation while reducing moisture trapped inside building materials.
Professional dehumidifiers remove moisture from the air and help stabilize indoor humidity levels.
This step is critical because excess humidity can continue damaging materials even after visible water has been removed.
Throughout the drying process, technicians regularly monitor moisture levels to verify that all affected materials are drying properly.
This helps ensure hidden moisture pockets are identified and addressed before restoration is completed.
Once the property is dry, affected areas are cleaned and sanitized.
This process may include:
These steps help create a clean and safe environment.
Choosing the right water damage restoration company is important for protecting your property and preventing further damage. Water issues can spread quickly, so a fast and effective response is critical.
A reliable restoration company should offer full-service solutions, including water extraction, drying, cleanup, and repair. This ensures that all aspects of the damage are addressed without needing multiple contractors.
It’s also important to work with a company that can assist with insurance claims by properly documenting the damage and communicating with insurance providers.
Finally, choosing a company that serves Anaheim and the surrounding Orange County area helps ensure familiarity with local property types and common causes of water damage.

Preferred Restoration Services provides water damage restoration throughout Anaheim and surrounding communities.
At Preferred Restoration Services, we serve both homeowners and business owners in Anaheim, CA, offering customized restoration solutions for any type of property.
Water damage in homes often results from broken pipes, overflowing appliances, or natural disasters. We work quickly to restore your home, ensuring all affected areas are cleaned, dried, and repaired to prevent further damage.
For businesses, water damage can disrupt operations and lead to significant financial losses. Our services for commercial properties include rapid water extraction, structural drying, and repairs, minimizing downtime and helping you get back to business.


Find and stop the source (shutoff valve), check for electrical hazards, and do a quick damage inspection (photos help for insurance).

Extract standing water, remove unsalvageable wet materials if needed, then dry with professional airflow + dehumidification while monitoring moisture levels to prevent mold.

Disinfect and deodorize, fix or rebuild damaged areas (drywall/flooring/cabinets), then do a final moisture check and walkthrough so you know it’s truly dry and safe.