Water damage can happen at any time. Whether from a plumbing leak, storm damage, or appliance malfunction, excess water can cause structural damage. If not treated quickly, it can lead to mold growth and additional damage. Preferred Restoration provides fast and reliable water damage restoration services in Ontario, CA. Our restoration specialists use advanced equipment and proven drying methods to restore your property to its original condition.
We know you’d rather be doing anything else than worrying about an emergency repair. We’re never more than a click or call away!
EXCELLENTBased on 54 reviews
Verified
Selene H.October 15, 2024I don't usually leave reviews but Eric is honestly the most knowledgeable and helpful contractor I have ever met. I had a moisture problem from outside the house that impacted my drywalls and potentially studs. Eric talked me through all my options and made referrals to others who can help me with my drywall issues due to asbestos. He also walked me through the entire asbestos testing step and any additional work that I could do should I want to save cost. I am so grateful for the time and dedication Eric has shown. Honestly you won't regret hiring him for your job!Verified
Nina E.October 3, 2024I had a very good experience with preferred restoration. From the first phone call, Eric was extremely knowledgeable and helpful. He has a high level of professionalism and excellent communication. I was happy with the mold remediation he did in our home and I would recommend him and his team. I also found his pricing to be very fair. Every step from start to finish was very seamless!Verified
Wendy B.September 26, 2024Eric and his team at Preferred Restoration were nothing short of amazing when they handled the mitigation of our hot water slab leak. From the very start, they were incredibly kind, understanding, and attentive to our needs during a stressful time. Arnold and the crew worked efficiently and were always mindful of our home and belongings. They took great care to contain the affected areas, ensuring that dust and debris were kept to a minimum. Each day, they meticulously cleaned the workspace before leaving, which made such a difference in keeping our home livable during the process. Their attention to detail and commitment to tidiness was impressive--they treated our home as if it were their own. We truly appreciate the professionalism and respect they showed throughout the entire project. Preferred Restoration went above and beyond, and we couldn't have asked for a better team to help us through this ordeal. Highly recommend!Verified
Rick C.August 22, 2024Had. A great experience with Eric at Preferred Restoration for a mold issue at one of my properties. They were very quick to respond and were always available. Eric was extremely professional, helpful and fair. I'm glad I found them and will be using them solely for my future needs.Verified
Victoria H.June 19, 2024I had a mold problem in my guest room's closet. Eric was the first to respond and came to my house the very next day. He promptly identified the underlying issue which was a leak from my bathroom and was very thorough in explaining the repair process to me. He sent me an itemized quote and also gave me a referral for an abestos testing company because of the age of the house. He was very honest and kind. I ended up using a different service referred by the plumbing company because the extent of the damage was smaller than expected. However I would not hesitate to call Eric for any future remediation needs.Verified
Charles C.June 10, 2024I called for a consultation and Eric was very thorough with his inspection. He offered a honest evaluation and we felt confident taking our next steps after his evaluation.Verified
Vania Y.May 21, 2024Eric and Vincent came to do a mold inspection at our house and they were exactly what they say on their mission statement: honest, kind, and helpful. I really didn't know what here to start as we were getting sick in this house and Eric talked me through the process on the phone and scheduled a consult for us quickly. They were punctual, came into the house with shoe covers, and even gave us suggestions as to different sources of our several months long cough (dust) and tips on how to mitigate it. Even though it wasn't their service and they get nothing from it, it was very helpful of them to lead me in a direction on where to go. In the end, we didn't need their services after all, (see, honest!) but if we have mold issues, I would definitely call them back and have no hesitation recommending them.Verified
Michael Y.May 8, 2024I've contacted Eric on two separate occasions and he was always professional. No fear mongering, no upselling, just honest recommendations that are straight and to the point. Of all the restoration companies I've contacted in the past, I can say that Eric has the most integrity. I'm hoping I never have to call again, but if I ever have a situation where there is possibly water damage, I will be calling Eric and Preferred Restoration first. Thank you again for putting my mind at ease after a stressful ordeal.Verified
Phyllis Y.April 19, 2024After the recent heavy rains, we noticed some water damage and contacted several contractors and remediation companies; of them, Preferred Restoration was by far the most responsive and professional. Eric and Vincent were friendly and courteous, but more importantly, they clearly knew what they were doing and did a fantastic job. It can be hard to know who to trust in situations like this, so we are really glad we found them, and though we hope we never need to, we wouldn't hesitate to use them again.Verified
Briana W.April 12, 2024We had a drain leak in our house and it caused major damage throughout our entire house. I was having the worst time dealing with our insurance adjuster and felt like I the company that they sent out to complete the water mitigation was NOT looking out for my best interests. So, I made the decision to call Preferred Restoration and I am thrilled that I did. Erik was wonderful to work with and was excellent with communication throughout the entire process. Erik uncovered all of the water damage in our house and truly went above and beyond in working with my insurance adjuster as well as the Public Adjuster that we eventually had to hire because our insurance company was so horrible to work with. Uncovering water damage and mold in your house can be a traumatic experience. Hiring Preferred Restoration was the best decision that we could have made. We were thrilled with the remediation that was completed by Erik and his team and I was confident they always had my best interests in mind. Preferred Restoration provided quality service, excellent value, and I can't say enough great things about them.
Preferred Restoration
We follow industry standards to ensure efficient restoration:
Our team arrives quickly to assess the damage.
We remove standing water using advanced water extraction equipment.
Air movers and dehumidifiers help remove hidden water.
If mold is present, we perform proper mold removal.
We clean and disinfect high-touch surfaces.
We restore your home or business property to its pre-water-damage condition.
A water emergency requires immediate action. We provide 24-hour emergency water damage services to help homeowners and business owners during a difficult time. Whether flood damage strikes from a major storm or a hidden leak causes water to spread, our emergency response team is ready. We assess the damage situation, extract excess water, and begin the drying process to prevent mold colonies and further property damage.
Water damage affects both homes and businesses. We provide commercial restoration services for business properties, including office locations and commercial buildings. Our restoration contractors ensure that your business location is back in shape quickly. We also offer residential water damage restoration for homeowners in Ontario, CA. Whether you need assistance with mold remediation, smoke damage cleanup, or a complete restoration project, we provide effective solutions.
If you’re facing water damage in Ontario, CA, contact Preferred Restoration Services. Call us now or visit our website for a consultation. Let us help you restore your property and return to normal life.
Water damage can result from various sources, including:
We use advanced water removal and drying solutions to speed up the restoration process. Our equipment includes:
Excess moisture from water damage can lead to mold growth within 24-48 hours. Our mold remediation team eliminates mold damage and prevents further spread. We follow acceptable mold exposure levels and use advanced cleaning procedures for complete mold removal. If your property is affected by black mold or stubborn soot residue from a fire, we provide professional cleanup services.
Filing an insurance claim can be stressful. We work with major insurance companies to help you process your claim efficiently. Our restoration pros provide documentation of damages and assist with communications with insurance companies to ensure a smooth restoration process.
If you need water damage restoration services in Ontario, CA, call Preferred Restoration. Our restoration company provides professional water damage cleanup, mold remediation, and disaster restoration services. Whether it’s a major storm, plumbing leak, or flood damage, we are here to help. Call us today for fast and reliable service.
Visit your nearby local emergency responder or contact us today for more information.