Water can be helpful—but when it floods your home or business, it can quickly become a big problem. If you’re in Canyon Lake, CA, and are facing water damage, you’re not alone. Many homes and buildings here deal with burst pipes, leaky roofs, or even heavy rains that lead to floods and water intrusion.
At our water damage restoration company, we help people just like you every day. Whether you’re dealing with broken pipes, storm damage, or a major water leak, we’re here with fast, affordable, and professional water damage restoration services.
We know you’d rather be doing anything else than worrying about an emergency repair. We’re never more than a click or call away!
EXCELLENTBased on 54 reviews
Verified
Selene H.October 15, 2024I don't usually leave reviews but Eric is honestly the most knowledgeable and helpful contractor I have ever met. I had a moisture problem from outside the house that impacted my drywalls and potentially studs. Eric talked me through all my options and made referrals to others who can help me with my drywall issues due to asbestos. He also walked me through the entire asbestos testing step and any additional work that I could do should I want to save cost. I am so grateful for the time and dedication Eric has shown. Honestly you won't regret hiring him for your job!Verified
Nina E.October 3, 2024I had a very good experience with preferred restoration. From the first phone call, Eric was extremely knowledgeable and helpful. He has a high level of professionalism and excellent communication. I was happy with the mold remediation he did in our home and I would recommend him and his team. I also found his pricing to be very fair. Every step from start to finish was very seamless!Verified
Wendy B.September 26, 2024Eric and his team at Preferred Restoration were nothing short of amazing when they handled the mitigation of our hot water slab leak. From the very start, they were incredibly kind, understanding, and attentive to our needs during a stressful time. Arnold and the crew worked efficiently and were always mindful of our home and belongings. They took great care to contain the affected areas, ensuring that dust and debris were kept to a minimum. Each day, they meticulously cleaned the workspace before leaving, which made such a difference in keeping our home livable during the process. Their attention to detail and commitment to tidiness was impressive--they treated our home as if it were their own. We truly appreciate the professionalism and respect they showed throughout the entire project. Preferred Restoration went above and beyond, and we couldn't have asked for a better team to help us through this ordeal. Highly recommend!Verified
Rick C.August 22, 2024Had. A great experience with Eric at Preferred Restoration for a mold issue at one of my properties. They were very quick to respond and were always available. Eric was extremely professional, helpful and fair. I'm glad I found them and will be using them solely for my future needs.Verified
Victoria H.June 19, 2024I had a mold problem in my guest room's closet. Eric was the first to respond and came to my house the very next day. He promptly identified the underlying issue which was a leak from my bathroom and was very thorough in explaining the repair process to me. He sent me an itemized quote and also gave me a referral for an abestos testing company because of the age of the house. He was very honest and kind. I ended up using a different service referred by the plumbing company because the extent of the damage was smaller than expected. However I would not hesitate to call Eric for any future remediation needs.Verified
Charles C.June 10, 2024I called for a consultation and Eric was very thorough with his inspection. He offered a honest evaluation and we felt confident taking our next steps after his evaluation.Verified
Vania Y.May 21, 2024Eric and Vincent came to do a mold inspection at our house and they were exactly what they say on their mission statement: honest, kind, and helpful. I really didn't know what here to start as we were getting sick in this house and Eric talked me through the process on the phone and scheduled a consult for us quickly. They were punctual, came into the house with shoe covers, and even gave us suggestions as to different sources of our several months long cough (dust) and tips on how to mitigate it. Even though it wasn't their service and they get nothing from it, it was very helpful of them to lead me in a direction on where to go. In the end, we didn't need their services after all, (see, honest!) but if we have mold issues, I would definitely call them back and have no hesitation recommending them.Verified
Michael Y.May 8, 2024I've contacted Eric on two separate occasions and he was always professional. No fear mongering, no upselling, just honest recommendations that are straight and to the point. Of all the restoration companies I've contacted in the past, I can say that Eric has the most integrity. I'm hoping I never have to call again, but if I ever have a situation where there is possibly water damage, I will be calling Eric and Preferred Restoration first. Thank you again for putting my mind at ease after a stressful ordeal.Verified
Phyllis Y.April 19, 2024After the recent heavy rains, we noticed some water damage and contacted several contractors and remediation companies; of them, Preferred Restoration was by far the most responsive and professional. Eric and Vincent were friendly and courteous, but more importantly, they clearly knew what they were doing and did a fantastic job. It can be hard to know who to trust in situations like this, so we are really glad we found them, and though we hope we never need to, we wouldn't hesitate to use them again.Verified
Briana W.April 12, 2024We had a drain leak in our house and it caused major damage throughout our entire house. I was having the worst time dealing with our insurance adjuster and felt like I the company that they sent out to complete the water mitigation was NOT looking out for my best interests. So, I made the decision to call Preferred Restoration and I am thrilled that I did. Erik was wonderful to work with and was excellent with communication throughout the entire process. Erik uncovered all of the water damage in our house and truly went above and beyond in working with my insurance adjuster as well as the Public Adjuster that we eventually had to hire because our insurance company was so horrible to work with. Uncovering water damage and mold in your house can be a traumatic experience. Hiring Preferred Restoration was the best decision that we could have made. We were thrilled with the remediation that was completed by Erik and his team and I was confident they always had my best interests in mind. Preferred Restoration provided quality service, excellent value, and I can't say enough great things about them.
Preferred Restoration
We follow industry standards to ensure efficient restoration:
We know water emergencies can’t wait. Our water damage restoration team responds fast. We offer emergency water extraction and start helping right away.
We use advanced equipment to remove all standing water. Whether it's Carpet water damage or Ceiling water damage, we make sure everything is as dry as possible.
Our team uses advanced drying techniques to dry your space completely. This helps avoid secondary damage and sets up a safe environment for rebuilding.
After water comes mold. Our Mold Remediation and Mold Removal Services help prevent black mold growth and other allergens after water damage.
We use professional cleaning and deep cleaning techniques to make sure everything is safe. This includes extensive cleaning to remove germs, mold, and dirt.
We make all structural repairs needed to return your property to its original condition. We use high-quality materials and follow industry standards.
Canyon Lake’s weather can change fast. While drought conditions are common, sudden storms can cause basement floods, roof leaks, or rising water levels. These issues bring unwanted water into your home, damaging your flooring, walls, and even art equipment or building materials.
Here are common causes of water damage situations in Canyon Lake:
Even an inch of water can cause serious damage over time. If left untreated, it may:
Worse, hidden moisture can sneak behind walls and floors. That’s why prompt action is so important. The longer you wait, the more costly repairs you may face.
If you’re facing water damage in Canyon Lake, CA, contact Preferred Restoration Services. Call us now or visit our website for a consultation. Let us help you restore your property and return to normal life.
Did you know that moisture creates a breeding ground for mold damage? If you smell a musty odor or see signs of mold, act fast. Mold can harm your indoor air quality and even cause health problems.
We use advanced mold prevention techniques and offer full mold remediation to keep your space safe and healthy.
Dealing with insurance communications can be confusing. That’s why we assist with the claims process. Our team knows how to work with major insurance companies and help you handle common insurance claims.
We guide you step-by-step, helping you get the most from your insurance provider. Whether it’s property damage, water leaks, or the aftermath of water, we’re your partner.
✔️ Experienced technicians
✔️ Complete customer satisfaction
✔️ Cutting-edge technology
✔️ Transparent pricing
✔️ Proper prevention tips
✔️ Expert solutions
✔️ Commitment to excellence
We’ve helped many families and businesses rebuild during a tragic time. Our goal? Help you find peace of mind with high-quality service.
We also serve commercial properties with professional cleaning, water extraction, and odor removal. Whether you run a shop or restaurant, we’ll make your space safe again.
Commercial clients face added challenges like business from smoke or business of allergens, but we’re ready with smart solutions.
Keep your home safe with these easy tips:
✅ Check your water meter often
✅ Get regular maintenance for your roof
✅ Watch for minor leaks
✅ Install a sump pump
✅ Clean gutters before heavy rains
✅ Fix broken pipes or water supply issues quickly
Our team uses only art tools, art technology, and modern methods to get the job done right. From moisture detection to dry environment creation, we bring honest estimates and a plan of action every time.
Whether it’s a major flood, carpet water damage, or just hidden moisture, we’re your trusted partner for water removal. Don’t let water damage affect your home, health, or happiness.
Call today to schedule your appointment for water damage or to get a day for estimate. We’re available year-round for water damage restoration services in Canyon Lake.
Visit your nearby local emergency responder or contact us today for more information.
Look for peeling paint, soft spots in walls or floors, water stains, or a musty odor. These can all mean hidden damage.
Swift action is key. Call within 24-48 hours to avoid mold growth and extra damage.
Most insurance providers help if the damage was sudden, like burst pipes or a storm. We can help with the insurance communications.
Yes! We offer Mold Removal Services, use a bleach solution, and use tools to prevent mold from spreading.
Costs vary by the extent of water damage, but we always offer cheaper cost options and transparent pricing.