What Do Restoration Companies Do? 6 Of The Main Services

- January 8, 2025

Eric Allison
Eric Allison is a seasoned professional in property restoration, serving as the primary contact and founder of Preferred Restoration Services, LLC, based in Tustin, California. With a career spanning over two decades, Eric has developed extensive expertise in addressing fire, water, and mold damage, ensuring properties are restored to their pre-loss condition.
What Do Restoration Companies Do? 6 Of The Main Services
Restoration companies specialize in repairing and restoring properties affected by disasters, such as water damage, fire damage, mold infestations, storms, and other emergencies. These professionals are trained to return homes and businesses to their pre-damage conditions quickly and efficiently, ensuring safety and peace of mind for property owners.
Key Services Offered by Restoration Companies
Water Damage Restoration
Water damage can stem from various sources, such as leaks, floods, or burst pipes. Restoration companies provide water extraction, drying, dehumidification, and repair services to prevent further damage like mold growth and structural weakening.
Fire Damage Restoration
After a fire, restoration teams address smoke damage, soot residue, and structural repairs. They clean and deodorize the property, salvaging as much as possible while ensuring safety and compliance with building standards.
Mold Remediation
Mold can pose serious health risks and structural problems. Restoration companies offer mold inspection, containment, removal, and prevention services, ensuring a safe and healthy living or working environment.
Storm Damage Repair
Severe weather events can cause extensive property damage. Restoration services for storms include roof repairs, debris removal, structural assessments, and preventive measures to protect against future storms.
Biohazard Cleanup
Biohazard cleanup includes removing hazardous materials like blood, bodily fluids, or chemical spills. Certified professionals handle these situations to ensure safety and compliance with health regulations.
Contents Restoration
Personal belongings, such as furniture, documents, and electronics, are often damaged during disasters. Restoration companies specialize in cleaning, repairing, and restoring these items to their original state whenever possible.
The Restoration Process
Initial Assessment and Inspection
Professionals assess the extent of the damage, identify safety concerns, and develop a comprehensive restoration plan tailored to the property’s specific needs.
Emergency Response and Cleanup
Time is critical in restoration. Companies provide immediate services such as water extraction, boarding up damaged areas, and removing debris to prevent further issues.
Drying and Dehumidification
Advanced equipment is used to thoroughly dry and dehumidify affected areas, ensuring all moisture is eliminated to prevent mold and other secondary damage.
Repair and Reconstruction
Restoration professionals repair damaged structures, replace materials, and rebuild affected areas, ensuring the property is fully restored.
Final Inspection and Documentation
Before completing the project, companies perform a final inspection to ensure quality and compliance. They also document the restoration process for insurance purposes.
Importance of Professional Restoration Services
Expertise and Experience
Professional restoration teams bring years of experience and knowledge to handle complex situations efficiently and safely.
Advanced Technology and Techniques
Restoration companies use state-of-the-art equipment and innovative techniques to deliver high-quality results.
Collaboration with Insurance Providers
Experienced restoration companies work directly with insurance providers, simplifying the claims process for property owners and ensuring accurate documentation.
How to Choose the Right Restoration Company
When choosing the right restoration company, it’s crucial to evaluate several factors to ensure your property restoration is handled effectively and efficiently. Restoration projects, whether they involve mold damage, structural damage, or broken pipes, require expertise, advanced tools, and prompt responses to mitigate further issues.
Assessing Qualifications and Certifications
Start by checking the company’s certifications, such as the IICRC (Institute of Inspection Cleaning and Restoration Certification) or other industry-recognized credentials. Certified experience ensures the restoration company follows industry standards for water restorations, content restoration, and disaster cleaning services. Certifications also demonstrate the company’s expertise in handling complex restoration projects, such as those involving asbestos-containing materials, black mold, or bio-hazardous materials.
Additionally, look for companies with proven experience in handling a wide variety of sources of damage, from heavy rain-induced flooding to fire-related issues like acidic smoke and base-of-wall damage. Recognized names in the restoration industry, such as Preferred Restoration Services, often maintain these credentials.
Evaluating Equipment and Resources
A reputable restoration company must have access to advanced tools and resources for effective restoration. These may include air scrubbers, dehumidifiers, and specialized techniques for managing water damage restoration services or bio-hazard cleanup. Professional water restoration companies should also have the capability to handle porous materials, irreplaceable items, and household items affected by water damage, heavy rainstorms, or other catastrophic events.
Companies with the right resources can handle the entire restoration process, from water extraction and mold remediation to permanent repairs and reconstruction. For instance, companies like Preferred Restoration use advanced techniques and equipment to ensure adequate mold coverage and prevent future damage.
Reviewing Customer Testimonials and Reviews
Customer reviews and testimonials provide valuable insight into a company’s reliability, quality of work, and customer service. Feedback from homeowners and business owners who have dealt with property restoration companies can highlight their strengths and weaknesses. Look for companies with experience in handling major events, such as hurricanes or business floods, and those that have worked on commercial property restoration or building projects involving specialized services.
Reviews can also indicate how well a company collaborates with insurance providers, such as insurance company adjusters or insurance agents, ensuring a seamless claims process. Many customers value companies with expertise in handling homeowners insurance policies or navigating business complexities to restore properties.
Considering Responsiveness and Communication
A professional restoration company should prioritize quick response times and clear communication. Look for companies that provide 24-hour emergency response services, ensuring immediate action to prevent further damage, such as ceilings caving in or excess water seeping into below-grade basement and foundation walls.
Good communication is essential throughout the restoration process, from the initial assessment to the final inspection. Companies like Preferred Restoration and reputable water damage restoration contractors are known for their responsive and transparent communication, keeping clients informed about the type of service being performed and the timeline for completion.
Other Considerations
- Specialized Services: Choose a company with expertise in specialized services, such as biohazard cleaning, carpentry restoration projects, or storm protection systems.
- Experience with Types of Damage Handled: Ensure the company can manage a variety of damages, including those caused by hurricane damage restoration, business in shambles due to water issues, or advanced techniques for mitigating loss restoration.
- Reputation for Handling Building Projects: Opt for a company with a track record of successfully handling complex building repairs, including asbestos-containing building materials and textile cleaning companies.
By carefully evaluating these factors, you can select a property restoration company that meets your needs, minimizes additional damage, and restores your property to its original condition with professionalism and care.
Frequently Asked Questions about Restoration Companies
What is the average cost of restoration services?
The cost varies based on the type and extent of the damage. Water damage restoration, for example, can range from $1,000 to $5,000, while fire damage repair may cost significantly more.
How long does restoration take?
The timeline depends on the severity of the damage. Some projects may take a few days, while others require weeks or even months.
Do restoration services include insurance claims assistance?
Yes, many restoration companies assist with insurance claims, ensuring proper documentation and smooth communication with providers.
Are restoration companies available 24/7?
Most professional restoration companies offer 24/7 emergency services to address urgent needs and prevent further damage.
Closing Thoughts
By understanding the services and expertise restoration companies offer, you can make informed decisions during stressful situations such as water-damaged property, mold issues, or physical damage caused by natural disasters. For reliable and professional restoration services, trust Preferred Restoration Services, a reputable restoration company, to help restore your property to its pre-loss condition. Whether you’re dealing with a busted pipe, standing water, or mold spores, their team of restoration specialists utilizes advanced techniques, specialized equipment like air movers and air scrubbers, and a prompt response to minimize additional damage and risk of mold growth.
As a professional water damage restoration company, they handle a wide range of services, including the water damage restoration process, mold remediation, and storm damage repair, ensuring compliance with industry standards. From addressing extensive damage to providing temporary repairs and reconstruction services, Preferred Restoration Services supports homeowners, business owners, and commercial property managers through the entire process. With expertise in managing restoration projects and collaborating with insurance adjusters and insurance company representatives, they simplify claims for both basic insurance policies and more complex insurance coverage scenarios.
Whether you’re facing initial damage from a heavy rainstorm or subsequent damage from inadequate repairs, their team of restoration contractors works diligently to restore your property to its original condition. For disaster restoration services that include bio-hazard cleanup, board-up services, and professional water mitigation, Preferred Restoration Services is the trusted choice for a wide variety of services. Rely on their knowledge and skills to safeguard the structural integrity of your property, minimize costly repairs, and handle any type of damage with professionalism and care.
FAQs
1. What services do restoration companies typically offer?
Restoration companies provide a wide range of services to address property damage caused by disasters such as floods, fires, storms, and mold. Common services include water damage restoration, fire damage repair, mold remediation, biohazard cleanup, storm damage restoration, and contents restoration. They also handle specialized tasks like asbestos removal, reconstruction services, and board-up services to prevent further damage.
2. How quickly should I contact a restoration company after damage occurs?
It’s essential to contact a restoration company as soon as possible after experiencing property damage. Immediate action can prevent additional damage, such as mold growth from water exposure or structural issues from storm damage. Most professional restoration companies offer 24/7 emergency response services to ensure quick mitigation and minimize long-term impacts.
3. Do restoration companies work with insurance providers?
Yes, many restoration companies work directly with insurance providers, including insurance agents and adjusters, to simplify the claims process for homeowners and business owners. They document the damage, provide detailed reports, and collaborate with your insurance company to ensure that repairs align with your insurance policy coverage. This partnership helps reduce stress during an already challenging time.
4. How long does the restoration process typically take?
The duration of the restoration process depends on the extent of the damage and the type of service required. For example, water damage restoration might take a few days, while extensive fire damage repair or mold remediation could take several weeks. Restoration companies provide an initial timeline during the assessment phase and keep you informed throughout the process.
Table of Contents
EXCELLENT Based on 62 reviews Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issue Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there! Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough. Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough. Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals. William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job! Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric! Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs. Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick. Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!
Table of Contents
EXCELLENT Based on 62 reviews Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issue Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there! Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough. Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough. Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals. William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job! Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric! Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs. Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick. Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!