- January 8, 2025
Eric Allison
Eric Allison is a seasoned professional in property restoration, serving as the primary contact and founder of Preferred Restoration Services, LLC, based in Tustin, California. With a career spanning over two decades, Eric has developed extensive expertise in addressing fire, water, and mold damage, ensuring properties are restored to their pre-loss condition.
What Do Restoration Companies Do? 6 Of The Main Services
Restoration companies specialize in repairing and restoring properties affected by disasters, such as water damage, fire damage, mold infestations, storms, and other emergencies. These professionals are trained to return homes and businesses to their pre-damage conditions quickly and efficiently, ensuring safety and peace of mind for property owners.
Key Services Offered by Restoration Companies
Water Damage Restoration
Water damage can stem from various sources, such as leaks, floods, or burst pipes. Restoration companies provide water extraction, drying, dehumidification, and repair services to prevent further damage like mold growth and structural weakening.
Fire Damage Restoration
After a fire, restoration teams address smoke damage, soot residue, and structural repairs. They clean and deodorize the property, salvaging as much as possible while ensuring safety and compliance with building standards.
Mold Remediation
Mold can pose serious health risks and structural problems. Restoration companies offer mold inspection, containment, removal, and prevention services, ensuring a safe and healthy living or working environment.
Storm Damage Repair
Severe weather events can cause extensive property damage. Restoration services for storms include roof repairs, debris removal, structural assessments, and preventive measures to protect against future storms.
Biohazard Cleanup
Biohazard cleanup includes removing hazardous materials like blood, bodily fluids, or chemical spills. Certified professionals handle these situations to ensure safety and compliance with health regulations.
Contents Restoration
Personal belongings, such as furniture, documents, and electronics, are often damaged during disasters. Restoration companies specialize in cleaning, repairing, and restoring these items to their original state whenever possible.
The Restoration Process
Initial Assessment and Inspection
Professionals assess the extent of the damage, identify safety concerns, and develop a comprehensive restoration plan tailored to the property’s specific needs.
Emergency Response and Cleanup
Time is critical in restoration. Companies provide immediate services such as water extraction, boarding up damaged areas, and removing debris to prevent further issues.
Drying and Dehumidification
Advanced equipment is used to thoroughly dry and dehumidify affected areas, ensuring all moisture is eliminated to prevent mold and other secondary damage.
Repair and Reconstruction
Restoration professionals repair damaged structures, replace materials, and rebuild affected areas, ensuring the property is fully restored.
Final Inspection and Documentation
Before completing the project, companies perform a final inspection to ensure quality and compliance. They also document the restoration process for insurance purposes.
Importance of Professional Restoration Services
Expertise and Experience
Professional restoration teams bring years of experience and knowledge to handle complex situations efficiently and safely.
Advanced Technology and Techniques
Restoration companies use state-of-the-art equipment and innovative techniques to deliver high-quality results.
Collaboration with Insurance Providers
Experienced restoration companies work directly with insurance providers, simplifying the claims process for property owners and ensuring accurate documentation.
How to Choose the Right Restoration Company
When choosing the right restoration company, it’s crucial to evaluate several factors to ensure your property restoration is handled effectively and efficiently. Restoration projects, whether they involve mold damage, structural damage, or broken pipes, require expertise, advanced tools, and prompt responses to mitigate further issues.
Assessing Qualifications and Certifications
Start by checking the company’s certifications, such as the IICRC (Institute of Inspection Cleaning and Restoration Certification) or other industry-recognized credentials. Certified experience ensures the restoration company follows industry standards for water restorations, content restoration, and disaster cleaning services. Certifications also demonstrate the company’s expertise in handling complex restoration projects, such as those involving asbestos-containing materials, black mold, or bio-hazardous materials.
Additionally, look for companies with proven experience in handling a wide variety of sources of damage, from heavy rain-induced flooding to fire-related issues like acidic smoke and base-of-wall damage. Recognized names in the restoration industry, such as Preferred Restoration Services, often maintain these credentials.
Evaluating Equipment and Resources
A reputable restoration company must have access to advanced tools and resources for effective restoration. These may include air scrubbers, dehumidifiers, and specialized techniques for managing water damage restoration services or bio-hazard cleanup. Professional water restoration companies should also have the capability to handle porous materials, irreplaceable items, and household items affected by water damage, heavy rainstorms, or other catastrophic events.
Companies with the right resources can handle the entire restoration process, from water extraction and mold remediation to permanent repairs and reconstruction. For instance, companies like Preferred Restoration use advanced techniques and equipment to ensure adequate mold coverage and prevent future damage.
Reviewing Customer Testimonials and Reviews
Customer reviews and testimonials provide valuable insight into a company’s reliability, quality of work, and customer service. Feedback from homeowners and business owners who have dealt with property restoration companies can highlight their strengths and weaknesses. Look for companies with experience in handling major events, such as hurricanes or business floods, and those that have worked on commercial property restoration or building projects involving specialized services.
Reviews can also indicate how well a company collaborates with insurance providers, such as insurance company adjusters or insurance agents, ensuring a seamless claims process. Many customers value companies with expertise in handling homeowners insurance policies or navigating business complexities to restore properties.
Considering Responsiveness and Communication
A professional restoration company should prioritize quick response times and clear communication. Look for companies that provide 24-hour emergency response services, ensuring immediate action to prevent further damage, such as ceilings caving in or excess water seeping into below-grade basement and foundation walls.
Good communication is essential throughout the restoration process, from the initial assessment to the final inspection. Companies like Preferred Restoration and reputable water damage restoration contractors are known for their responsive and transparent communication, keeping clients informed about the type of service being performed and the timeline for completion.
Other Considerations
- Specialized Services: Choose a company with expertise in specialized services, such as biohazard cleaning, carpentry restoration projects, or storm protection systems.
- Experience with Types of Damage Handled: Ensure the company can manage a variety of damages, including those caused by hurricane damage restoration, business in shambles due to water issues, or advanced techniques for mitigating loss restoration.
- Reputation for Handling Building Projects: Opt for a company with a track record of successfully handling complex building repairs, including asbestos-containing building materials and textile cleaning companies.
By carefully evaluating these factors, you can select a property restoration company that meets your needs, minimizes additional damage, and restores your property to its original condition with professionalism and care.
Frequently Asked Questions about Restoration Companies
What is the average cost of restoration services?
The cost varies based on the type and extent of the damage. Water damage restoration, for example, can range from $1,000 to $5,000, while fire damage repair may cost significantly more.
How long does restoration take?
The timeline depends on the severity of the damage. Some projects may take a few days, while others require weeks or even months.
Do restoration services include insurance claims assistance?
Yes, many restoration companies assist with insurance claims, ensuring proper documentation and smooth communication with providers.
Are restoration companies available 24/7?
Most professional restoration companies offer 24/7 emergency services to address urgent needs and prevent further damage.
Closing Thoughts
By understanding the services and expertise restoration companies offer, you can make informed decisions during stressful situations such as water-damaged property, mold issues, or physical damage caused by natural disasters. For reliable and professional restoration services, trust Preferred Restoration Services, a reputable restoration company, to help restore your property to its pre-loss condition. Whether you’re dealing with a busted pipe, standing water, or mold spores, their team of restoration specialists utilizes advanced techniques, specialized equipment like air movers and air scrubbers, and a prompt response to minimize additional damage and risk of mold growth.
As a professional water damage restoration company, they handle a wide range of services, including the water damage restoration process, mold remediation, and storm damage repair, ensuring compliance with industry standards. From addressing extensive damage to providing temporary repairs and reconstruction services, Preferred Restoration Services supports homeowners, business owners, and commercial property managers through the entire process. With expertise in managing restoration projects and collaborating with insurance adjusters and insurance company representatives, they simplify claims for both basic insurance policies and more complex insurance coverage scenarios.
Whether you’re facing initial damage from a heavy rainstorm or subsequent damage from inadequate repairs, their team of restoration contractors works diligently to restore your property to its original condition. For disaster restoration services that include bio-hazard cleanup, board-up services, and professional water mitigation, Preferred Restoration Services is the trusted choice for a wide variety of services. Rely on their knowledge and skills to safeguard the structural integrity of your property, minimize costly repairs, and handle any type of damage with professionalism and care.
FAQs
1. What services do restoration companies typically offer?
Restoration companies provide a wide range of services to address property damage caused by disasters such as floods, fires, storms, and mold. Common services include water damage restoration, fire damage repair, mold remediation, biohazard cleanup, storm damage restoration, and contents restoration. They also handle specialized tasks like asbestos removal, reconstruction services, and board-up services to prevent further damage.
2. How quickly should I contact a restoration company after damage occurs?
It’s essential to contact a restoration company as soon as possible after experiencing property damage. Immediate action can prevent additional damage, such as mold growth from water exposure or structural issues from storm damage. Most professional restoration companies offer 24/7 emergency response services to ensure quick mitigation and minimize long-term impacts.
3. Do restoration companies work with insurance providers?
Yes, many restoration companies work directly with insurance providers, including insurance agents and adjusters, to simplify the claims process for homeowners and business owners. They document the damage, provide detailed reports, and collaborate with your insurance company to ensure that repairs align with your insurance policy coverage. This partnership helps reduce stress during an already challenging time.
4. How long does the restoration process typically take?
The duration of the restoration process depends on the extent of the damage and the type of service required. For example, water damage restoration might take a few days, while extensive fire damage repair or mold remediation could take several weeks. Restoration companies provide an initial timeline during the assessment phase and keep you informed throughout the process.
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EXCELLENTBased on 54 reviewsVerifiedSelene H.October 15, 2024I don't usually leave reviews but Eric is honestly the most knowledgeable and helpful contractor I have ever met. I had a moisture problem from outside the house that impacted my drywalls and potentially studs. Eric talked me through all my options and made referrals to others who can help me with my drywall issues due to asbestos. He also walked me through the entire asbestos testing step and any additional work that I could do should I want to save cost. I am so grateful for the time and dedication Eric has shown. Honestly you won't regret hiring him for your job!VerifiedNina E.October 3, 2024I had a very good experience with preferred restoration. From the first phone call, Eric was extremely knowledgeable and helpful. He has a high level of professionalism and excellent communication. I was happy with the mold remediation he did in our home and I would recommend him and his team. I also found his pricing to be very fair. Every step from start to finish was very seamless!VerifiedWendy B.September 26, 2024Eric and his team at Preferred Restoration were nothing short of amazing when they handled the mitigation of our hot water slab leak. From the very start, they were incredibly kind, understanding, and attentive to our needs during a stressful time. Arnold and the crew worked efficiently and were always mindful of our home and belongings. They took great care to contain the affected areas, ensuring that dust and debris were kept to a minimum. Each day, they meticulously cleaned the workspace before leaving, which made such a difference in keeping our home livable during the process. Their attention to detail and commitment to tidiness was impressive--they treated our home as if it were their own. We truly appreciate the professionalism and respect they showed throughout the entire project. Preferred Restoration went above and beyond, and we couldn't have asked for a better team to help us through this ordeal. Highly recommend!VerifiedRick C.August 22, 2024Had. A great experience with Eric at Preferred Restoration for a mold issue at one of my properties. They were very quick to respond and were always available. Eric was extremely professional, helpful and fair. I'm glad I found them and will be using them solely for my future needs.VerifiedVictoria H.June 19, 2024I had a mold problem in my guest room's closet. Eric was the first to respond and came to my house the very next day. He promptly identified the underlying issue which was a leak from my bathroom and was very thorough in explaining the repair process to me. He sent me an itemized quote and also gave me a referral for an abestos testing company because of the age of the house. He was very honest and kind. I ended up using a different service referred by the plumbing company because the extent of the damage was smaller than expected. However I would not hesitate to call Eric for any future remediation needs.VerifiedCharles C.June 10, 2024I called for a consultation and Eric was very thorough with his inspection. He offered a honest evaluation and we felt confident taking our next steps after his evaluation.VerifiedVania Y.May 21, 2024Eric and Vincent came to do a mold inspection at our house and they were exactly what they say on their mission statement: honest, kind, and helpful. I really didn't know what here to start as we were getting sick in this house and Eric talked me through the process on the phone and scheduled a consult for us quickly. They were punctual, came into the house with shoe covers, and even gave us suggestions as to different sources of our several months long cough (dust) and tips on how to mitigate it. Even though it wasn't their service and they get nothing from it, it was very helpful of them to lead me in a direction on where to go. In the end, we didn't need their services after all, (see, honest!) but if we have mold issues, I would definitely call them back and have no hesitation recommending them.VerifiedMichael Y.May 8, 2024I've contacted Eric on two separate occasions and he was always professional. No fear mongering, no upselling, just honest recommendations that are straight and to the point. Of all the restoration companies I've contacted in the past, I can say that Eric has the most integrity. I'm hoping I never have to call again, but if I ever have a situation where there is possibly water damage, I will be calling Eric and Preferred Restoration first. Thank you again for putting my mind at ease after a stressful ordeal.VerifiedPhyllis Y.April 19, 2024After the recent heavy rains, we noticed some water damage and contacted several contractors and remediation companies; of them, Preferred Restoration was by far the most responsive and professional. Eric and Vincent were friendly and courteous, but more importantly, they clearly knew what they were doing and did a fantastic job. It can be hard to know who to trust in situations like this, so we are really glad we found them, and though we hope we never need to, we wouldn't hesitate to use them again.VerifiedBriana W.April 12, 2024We had a drain leak in our house and it caused major damage throughout our entire house. I was having the worst time dealing with our insurance adjuster and felt like I the company that they sent out to complete the water mitigation was NOT looking out for my best interests. So, I made the decision to call Preferred Restoration and I am thrilled that I did. Erik was wonderful to work with and was excellent with communication throughout the entire process. Erik uncovered all of the water damage in our house and truly went above and beyond in working with my insurance adjuster as well as the Public Adjuster that we eventually had to hire because our insurance company was so horrible to work with. Uncovering water damage and mold in your house can be a traumatic experience. Hiring Preferred Restoration was the best decision that we could have made. We were thrilled with the remediation that was completed by Erik and his team and I was confident they always had my best interests in mind. Preferred Restoration provided quality service, excellent value, and I can't say enough great things about them.