Water damage can happen at any time. Broken pipes, water heater failures, and heavy rainfall cause serious issues. Our experienced team provides fast water damage restoration Santa Ana, CA. We use advanced equipment for water extraction and drying.
We know you’d rather be doing anything else than worrying about an emergency repair. We’re never more than a click or call away!
EXCELLENT Based on 62 reviews Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issue Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there! Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough. Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough. Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals. William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job! Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric! Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs. Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick. Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!
Preferred Restoration
Our water damage restoration company follows a structured repair process:
24/7 emergency services for water damage emergencies.
Using advanced water removal technologies.
Specialized equipment dries porous building materials.
Mold remediation experts prevent mold growth.
Surface cleaning and deep cleaning to restore affected areas.
Minor repairs and structural reconstruction.
Water damage occurs due to plumbing issues, broken water supply lines, and natural disasters. Some common sources include:
Understanding the causes helps property owners take preventive measures and avoid costly repairs.
Water damage falls into three categories:
Each category requires specific cleanup and restoration techniques.
If you’re facing water damage in Santa Ana, CA, contact Preferred Restoration Services. Call us now or visit our website for a consultation. Let us help you restore your property and return to normal life.
Excess water leads to mold presence. Mold damage affects indoor air quality and poses health risks. Our mold remediation services prevent exposure to mold and secondary damage.
Business facilities in Santa Ana South and surrounding areas require specialized restoration services. Our commercial property restoration services address:
Filing an insurance claim for water-related disasters can be stressful. We work with major insurance companies to simplify the process. Our dedicated team helps with documentation and insurance provider communication.
Our professional technicians use:
We offer:
Taking preventive measures helps reduce future losses. Some tips include:
If you need water damage restoration in Santa Ana, contact Preferred Restoration Services. Our team delivers fast, reliable solutions to protect your property and restore normal life. Call us now for professional restoration services and free estimates.
Visit your nearby local emergency responder or contact us today for more information.
Shut off the water source, move valuables to a dry area, and contact a restoration company immediately.
The drying time varies based on the size of the disaster, moisture levels, and affected building materials. It typically takes 24-72 hours.
Most insurance providers cover water damage, but coverage depends on policy details. We assist with insurance claims.
It depends on the extent of damage. Severe damage may require temporary relocation for safety.
Mold grows within 24-48 hours in damp conditions. Mold remediation experts remove mold and prevent health hazards.
For professional water damage restoration in Santa Ana, CA, contact us today!