Preferred Restoration provides reliable fire damage restoration Orange County services, including emergency fire and smoke damage cleanup. Our team is dedicated to quick response and thorough property restoration to protect your home or business.
EXCELLENT Based on 62 reviews Posted on Michelle D.April 23, 2025Verified A straight up honest broker who knows his stuff. Excellent communication and very helpful problem solving our mold issuePosted on Jessica M.April 1, 2025Verified Giving Eric a 5-star review, and we haven't even started any work yet. He came to gave us his professional opinion and quote to address a mold issue in our house. He is clearly very knowledgeable. His opinion was wildly different than the previous estimate we received, from an agency that wanted to charge us about 4 times as much. He did a much more thorough assessment, and explained his reasoning for why he felt that our issue wasn't as extreme as the previous agency. He even gave us some suggestions as to how we could address our issue on our own, if need be. He doesn't appear "out to get you"... there are a lot of companies that work off the "mold is gold" motto, but he doesn't seem to be one of them. If we end up going with him for the job, we'll update the review... but, I was just so happy and relieved with his approach, estimate, knowledge, and his overall professionalism. Glad there are still people like this out there!Posted on Ben T.March 10, 2025Verified Eric and his team were prompt and professional. From diagnosis through cleanup they were very thorough.Posted on Julia H.March 7, 2025Verified Above and beyond expectations. Eric and his team were not only helpful, kind, and relatable to our issues, they were extremely professional and reliable. Always answered our calls. Showed up on time with great attitudes. Respected our home. Most importantly, got the job done in a fast and timely manner. Can't recommend enough.Posted on Lorraine R.March 2, 2025Verified We had a leak under the kitchen sink and called another company first. We were told there is mold and they would have to tent the area to remove it and that we'd also need a whole new cabinet. Of course, it was pretty expensive and they said we couldn't use the kitchen for a couple weeks. Feeling it's always wise to get more than one estimate, I called Preferred Restoration as they had excellent reviews. Eric replied promptly and came out to look things over. He felt the mold wasn't bad enough to require a tent and also felt a whole new cabinet was not required. Needless to say, we accepted his estimate immediately and the work was done in a professional manner. (They don't do the carpentry work, but can make a recommendation.) I highly recommend Preferred Restoration. I believe it's an honest company with skilled professionals.Posted on William P.January 31, 2025Verified Eric the owner was great to work and keep me informed the entire time that the moisture was being removed from my home. Highly recommend Eric and his team for any job!Posted on Elizabeth R.January 3, 2025Verified Right from the start I knew I was going to be in good hands with this company. The response time was super quick and getting Eric to come out to my home to assess the situation was quicker than expected. Eric was very knowledgeable and answered all my questions thoroughly. He took his time to listen to all my concerns to carefully address the issues in my home. He made a stressful situation feel less stressful and manageable. I definitely recommend this company and will contact Eric if needed in the future. Thanks again Eric!Posted on Binh N.December 5, 2024Verified We discovered a mold issue in one of our bedrooms and reached out to Preferred Restoration Services for guidance. Eric was extremely helpful in helping us navigate what needed to be done since we had no experience with this type of issue. He shepherded us through the process and helped us understand every step that needed to be performed. He referred us to a couple of contractors which we used for plumbing and testing and they were also excellent. This was helpful so that we didn't have to figure out who else we needed to work with and vet them as well. Everyone from Preferred Restoration Services was very professional, communication was excellent, and customer service was outstanding. We had a lot of questions and they were all answered very quickly. I highly recommend Preferred Restoration Services for any damage restoration needs.Posted on Tyler H.November 23, 2024Verified Preferred Restoration is the best service in town! If you want quality, fair pricing & guidance, call Preferred Restoration! Ask for Eric, he is very helpful and quick.Posted on Phil L.November 1, 2024Verified We had an issue with a sewer line that leaked and potentially needed some soil remediation under the house. I gave Eric a call and made an appointment for the next day for him to come out and assess the situation. Throughout the process his communication was great and he was on time (even gave me a call to let me know he was on his way). He went above an beyond to even check inside the house for potential water damage/mold. We did not have to move forward with any remediation. I appreciate Eric's communication, thoroughness, and HONESTY. We will keep his contact if we need any work in the future. I highly recommend Eric and Preferred Restoration!

We secure your property to prevent further damage from weather or vandalism.
We employ advanced techniques and equipment to eliminate smoke and soot residue from all surfaces.
We clean and restore damaged structural elements to ensure the safety and stability of your building.
We carefully clean and restore your personal belongings, including furniture, electronics, and documents.
We identify and eliminate any mold growth that may have occurred due to water used in firefighting efforts.
Experience and Expertise: Our team has extensive experience in handling all types of fire damage restoration projects, from small residential fires to large commercial disasters.
IICRC Certification: We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the industry’s leading authority on restoration standards.
24/7 Emergency Response: We understand that fire damage doesn’t wait for business hours. That’s why we offer 24/7 emergency response services to get you the help you need when you need it most.
Compassionate and Professional Service: We know that dealing with fire damage can be overwhelming. Our team is committed to providing compassionate and professional service every step of the way.
Insurance Assistance: We work directly with your insurance company to simplify the claims process and ensure you receive the maximum coverage for your restoration needs.


You call us, and our local team responds 24/7 anywhere in Orange County. We arrive quickly, check for hazards, and make sure it is safe to enter your property. Your safety always comes first.

Next, we inspect all areas touched by fire, smoke, and water. We look at walls, ceilings, floors, roof, and hidden spaces like the attic or basement. Then we explain what we found and share a simple plan for your fire damage restoration in Orange County.

We protect your home from further damage. Broken windows and doors are boarded up, and damaged roof sections are covered with tarps. This helps keep out rain, wind, and intruders while we work.

Water from hoses or sprinklers can cause serious water damage and mold. We remove standing water and then use fans and dehumidifiers to dry floors, walls, and other materials. We track moisture levels to keep your home safe and dry.

Smoke and soot can spread through the whole house. We clean soot from walls, ceilings, cabinets, and other surfaces. If needed, we also clean your HVAC system and ducts to help reduce staining and corrosion.

Even after cleaning, smoke odor can linger. We use professional equipment to filter the air and remove tiny smoke particles. We treat stubborn smells so your home looks clean and smells fresh again.

Fire can damage your belongings as well as the building. When possible, we clean and deodorize items like furniture, clothing, and personal items. If needed, we carefully pack and move items off-site for deeper cleaning.

Once everything is dry, clean, and odor-free, we repair or replace damaged building materials. We restore your home so it feels safe and comfortable again. Finally, we walk through the property with you, answer questions, and help you with your insurance claim so you can move forward with confidence.

We proudly serve communities throughout Orange County, Los Angeles County, and San Bernardino County including:
No matter where you’re located in Orange County, we’re ready to help you recover from fire damage and rebuild your life. To see more areas we serve, click here for most cities.
When a fire strikes a commercial property, the consequences reach far beyond the immediate flames. Smoke and soot infiltrate every nook and cranny, leaving behind a pervasive odor and a trail of property damage. This damage isn’t merely cosmetic; it poses significant health risks, compromises indoor air quality, and can disrupt business operations for an extended period. That’s where professional commercial restoration services come into play. Specialized in smoke damage restoration, these experts go beyond simple cleaning services. They employ advanced techniques and equipment to thoroughly remove soot and smoke residue from all surfaces, including walls, ceilings, floors, furniture, and even HVAC systems.
Restoring indoor air quality is a critical component of fire damage restoration. Smoke particles can linger in the air long after the flames are extinguished, leading to respiratory problems and other health issues for employees and customers. Professional restoration teams utilize HEPA air scrubbers and other filtration systems to remove these harmful particles, creating a healthy environment for everyone. Addressing property damage is another key aspect of commercial restoration. Fire, smoke, and the water used to extinguish it can cause structural damage, warping, and corrosion. Experienced restoration professionals assess the extent of the damage and implement the necessary repairs to restore the property to its pre-loss condition.
Choosing a reputable commercial restoration company is crucial for a successful recovery. Look for a provider with expertise in smoke damage restoration, a commitment to indoor air quality, and a proven track record in handling complex commercial projects. With their help, your business can overcome the challenges of fire damage and emerge stronger than ever.
House fires can happen in an instant, but many are preventable with the right safety measures in place. In Orange County, where both house fires and wildfires are real threats, taking proactive steps can make a big difference in protecting your home and family.
Install and Maintain Smoke Alarms: Place smoke detectors in every bedroom, outside sleeping areas, and on each level of your home. Test them monthly and change batteries twice a year.
Practice Safe Cooking Habits: Never leave the kitchen unattended while cooking, especially when using grease or high heat. Keep flammable items like towels and curtains away from the stove.
Check Electrical Systems: Faulty wiring is a common fire hazard. Avoid overloading outlets and have your electrical system inspected by a licensed electrician if you notice flickering lights or burning smells.
Store Flammable Materials Safely: Keep gasoline, paint thinners, and other flammables in a cool, ventilated area away from heat sources.
Create a Defensible Space: For homes near brush or hillsides, remove dry vegetation within 30–100 feet of your structure to reduce wildfire risk. Trim trees and keep gutters clear of debris.
Make sure every member of your household knows what to do in case of a fire. This includes:
Identifying two exits from every room
Establishing a meeting point outside
Practicing fire drills regularly
When everyone knows what to do, it can save lives during an emergency.

While fire damage is our specialty, we also offer a range of other restoration services to meet your needs, including:
Here are some of the most common questions homeowners in Orange County ask about our fire damage cleanup services.
After a house fire, your first step is to ensure everyone’s safety and contact the local fire department. Once cleared to re-enter, call a licensed fire damage restoration company in Orange County immediately. They’ll secure the property, assess structural damage, and start smoke and soot cleanup to prevent further harm.
The timeline depends on the severity of the fire, but most Orange County homes take from a few days to several weeks to restore. Minor smoke damage may be cleaned within days, while structural fires often require full reconstruction, inspections, and insurance approvals that extend the timeline.
Yes. Most homeowners insurance policies cover fire and smoke damage, including cleanup, repairs, and temporary housing costs. Your restoration company can work directly with your insurance adjuster to document the damage, file claims, and ensure fair compensation for repairs.
Fire damage restoration companies in Orange County handle every phase of recovery — from emergency board-up and debris removal to smoke odor removal, soot cleanup, structural drying, and rebuilding. They also clean HVAC systems and test indoor air quality to make your home safe again.
You should contact a fire restoration company within 24 hours after the fire is extinguished. Delaying cleanup can cause smoke stains, corrosion, and water damage from firefighting efforts to worsen. Many Orange County restoration companies offer 24/7 emergency response to reduce secondary damage.
Smoke damage can penetrate walls, furniture, and air ducts, leaving behind toxic residue and lingering odors. Without professional treatment, these particles can cause health problems and long-term property damage. Restoration experts in Orange County use HEPA vacuums, ozone machines, and air scrubbers to remove smoke particles safely.
Yes. Water used to extinguish the fire can soak walls, floors, and insulation, creating ideal conditions for mold growth. Professional fire restoration includes dehumidification, structural drying, and mold prevention to stop mold from spreading throughout the home.
The cost varies depending on the extent of the damage, but averages range between $3,000 and $30,000+. Small kitchen fires may cost less, while full structural restorations can exceed that. Get a free on-site inspection from a licensed Orange County restoration company to receive an accurate estimate.
Look for a company that is IICRC-certified, offers 24/7 emergency service, works with insurance providers, and has strong local reviews. A reputable restoration team should also provide transparent pricing, a detailed restoration plan, and proof of licensing and insurance in California.
If you’ve experienced fire damage in Orange County, don’t hesitate to contact us. We’re here to help you through this difficult time and restore your property to its pre-loss condition. Call us 24/7 for emergency fire damage restoration services.

If you’re experiencing a fire emergency or need immediate assistance, here are trusted local resources to contact:
Orange County Fire Authority (OCFA)
Website: https://www.ocfa.org
Provides fire suppression, rescue services, and public safety education.
📞 Non-Emergency: (714) 573-6000
ReadyOC (Emergency Preparedness in Orange County)
Website: https://www.readyoc.org
Offers tools and tips for creating emergency plans and preparing disaster kits.
Orange County Sheriff’s Department – Emergency Management Division
Website: https://ocsheriff.gov
Coordinates responses to natural disasters, including fires.
📞 Emergency: 9-1-1 | Non-Emergency: (714) 647-7000
American Red Cross – Southern California Region
Website: https://www.redcross.org/local/california/southern-california.html
Provides shelter, emergency aid, and fire recovery assistance.