Drywall is a common building material in homes. It’s used in walls and ceilings and helps make rooms look clean and smooth. But when water gets into your house, it can hurt your drywall. This is called drywall water damage, and it can lead to bigger problems like mold, mildew, bad smells, and even falling ceilings.
Let’s break down what drywall water damage is, what causes it, how to fix it, and how to stop it from happening again.
Eric Allison is a seasoned professional in property restoration, serving as the primary contact and founder of Preferred Restoration Services, LLC, based in Tustin, California. With a career spanning over two decades, Eric has developed extensive expertise in addressing fire, water, and mold damage, ensuring properties are restored to their pre-loss condition.
Drywall is made from gypsum covered with paper. When it gets wet, it can soak up water like a sponge. Over time, this makes the drywall soft, weak, and discolored. You might see a brown stain, bubbles, or even mold growth.
If the drywall is in your ceiling, you might notice ceiling water damage first. The drywall can sag or break apart if too much water sits on it.
Many things can cause water on drywall:
A leak from the roof or chimney after rain
Broken plumbing or pipe bursts
A dripping sink, shower, or toilet in a bathroom
Sewage or flood water in the basement
A broken washing machine or dishwasher in the kitchen
Leaky attic with poor drainage or insulation
Bad waterproofing in wet areas
A condensation problem in high humidity areas
Sometimes water comes fast, like in a flood, and sometimes it sneaks in slowly, like from a small roof leak. Either way, it damages your drywall and can hurt your whole home.
Here’s what to look for:
Brown or yellow stains on your ceiling or wall
Soft or sagging spots
Peeling paint or bubbling texture
Musty odor (smells like wet socks!)
Crumbling drywall or exposed joint compound
Black or green mold on the surface
Cracks or holes
Wet carpet, furniture, or nearby wood
If you have a moisture meter, you can test the wall or ceiling to see how much water is inside. If it’s high, the drywall is still wet.
Wet drywall is more than just ugly. It can be unsafe:
Mold growth can make you sick.
Wet drywall can fall from the ceiling.
Bugs and bacteria love damp spaces.
Wet walls can damage nearby furniture, floor, or joist.
Water can spread to insulation, ducts, or even cause asbestos issues in older homes.
It can cause electrical risks behind the wall.
Before fixing the wall, stop the water leak. It could be from the roof, a broken pipe, or poor drainage. Drying without stopping the leak won’t help.
Use a dehumidifier, fans, or open windows to remove moisture. This helps stop mold from growing.
Use a utility knife to cut away the soft or moldy parts. Be careful not to cut wires or pipes. If the ceiling is sagging, remove the wet sheetrock ceiling safely.
Look for black, green, or smelly spots. Use bleach or mold cleaner if the damage is small. For big mold problems, search for “mold and drywall repair near me.”
Patch the hole with new drywall or foam board. Use screws to attach it to the joist or studs. Cover seams with joint compound and tape, then sand it smooth.
Use a primer before painting so stains don’t show through. Then paint to match your wall or ceiling.
If you have:
A big leak
A flood or sewage issue
Smelly mold
Wet drywall in many rooms
Wet insulation, ducts, or asbestos
Insurance questions
Call a water damage restoration company. They offer emergency services and fix things fast. You can also check your insurance to see if it covers “drywall damaged by water” or “water damage fire.”
Search for local pros using your zip code and phrases like “drywall mold repair” or “wet sheetrock repair.”
Check your roof and chimney for leaks after rain.
Fix any dripping sink, toilet, or shower fast.
Use a dehumidifier in basements and attics.
Check your plumbing for condensation or cracks.
Keep furniture and carpet dry.
Seal walls in bathrooms and kitchens with caulk.
Use waterproofing paint in wet areas.
Clean your gutters and improve drainage outside.
Home insurance may help if:
A sudden pipe breaks
A roof leak causes damage after a storm
A flood or sewage backup ruins the drywall
But it may not cover slow leaks or mold from poor upkeep. Always take photos of the damage and write down what happened. Call your insurance company quickly.
Drywall or sheetrock
Joint compound
Fiberglass tape
Caulk
Utility knife
Screw and drill
Primer and paint
Dehumidifier
Moisture meter
Dust mask and gloves
Using the right tools helps keep you safe and makes the repair last longer.
Yes, if it’s a small area and there’s no mold. You’ll need to cut out the damaged drywall, dry the area, and patch it.
If it’s soft, smells bad, or has mold, it’s best to remove it. A moisture meter can also tell if it’s still wet.
Maybe. Insurance often covers sudden leaks, but not old problems. Take photos and call your provider.
Yes. Mold can cause breathing problems. Always clean it safely or call a pro for big areas.
It depends on the moisture level, but using fans and a dehumidifier can speed it up. Most drywall takes 24–72 hours to dry.
Drywall water damage is common but fixable. Whether the problem is from a leak, flood, or bathroom mishap, the most important steps are drying it out, removing the damaged parts, and stopping future water problems.
If you’re not sure where to start or need fast help, contact a local water damage restoration team. They’ll help protect your home, your furniture, and your family’s health.
Visit your nearby local emergency responder or contact us today for more information.
EXCELLENTBased on 54 reviews
Verified
Selene H.October 15, 2024I don't usually leave reviews but Eric is honestly the most knowledgeable and helpful contractor I have ever met. I had a moisture problem from outside the house that impacted my drywalls and potentially studs. Eric talked me through all my options and made referrals to others who can help me with my drywall issues due to asbestos. He also walked me through the entire asbestos testing step and any additional work that I could do should I want to save cost. I am so grateful for the time and dedication Eric has shown. Honestly you won't regret hiring him for your job!Verified
Nina E.October 3, 2024I had a very good experience with preferred restoration. From the first phone call, Eric was extremely knowledgeable and helpful. He has a high level of professionalism and excellent communication. I was happy with the mold remediation he did in our home and I would recommend him and his team. I also found his pricing to be very fair. Every step from start to finish was very seamless!Verified
Wendy B.September 26, 2024Eric and his team at Preferred Restoration were nothing short of amazing when they handled the mitigation of our hot water slab leak. From the very start, they were incredibly kind, understanding, and attentive to our needs during a stressful time. Arnold and the crew worked efficiently and were always mindful of our home and belongings. They took great care to contain the affected areas, ensuring that dust and debris were kept to a minimum. Each day, they meticulously cleaned the workspace before leaving, which made such a difference in keeping our home livable during the process. Their attention to detail and commitment to tidiness was impressive--they treated our home as if it were their own. We truly appreciate the professionalism and respect they showed throughout the entire project. Preferred Restoration went above and beyond, and we couldn't have asked for a better team to help us through this ordeal. Highly recommend!Verified
Rick C.August 22, 2024Had. A great experience with Eric at Preferred Restoration for a mold issue at one of my properties. They were very quick to respond and were always available. Eric was extremely professional, helpful and fair. I'm glad I found them and will be using them solely for my future needs.Verified
Victoria H.June 19, 2024I had a mold problem in my guest room's closet. Eric was the first to respond and came to my house the very next day. He promptly identified the underlying issue which was a leak from my bathroom and was very thorough in explaining the repair process to me. He sent me an itemized quote and also gave me a referral for an abestos testing company because of the age of the house. He was very honest and kind. I ended up using a different service referred by the plumbing company because the extent of the damage was smaller than expected. However I would not hesitate to call Eric for any future remediation needs.Verified
Charles C.June 10, 2024I called for a consultation and Eric was very thorough with his inspection. He offered a honest evaluation and we felt confident taking our next steps after his evaluation.Verified
Vania Y.May 21, 2024Eric and Vincent came to do a mold inspection at our house and they were exactly what they say on their mission statement: honest, kind, and helpful. I really didn't know what here to start as we were getting sick in this house and Eric talked me through the process on the phone and scheduled a consult for us quickly. They were punctual, came into the house with shoe covers, and even gave us suggestions as to different sources of our several months long cough (dust) and tips on how to mitigate it. Even though it wasn't their service and they get nothing from it, it was very helpful of them to lead me in a direction on where to go. In the end, we didn't need their services after all, (see, honest!) but if we have mold issues, I would definitely call them back and have no hesitation recommending them.Verified
Michael Y.May 8, 2024I've contacted Eric on two separate occasions and he was always professional. No fear mongering, no upselling, just honest recommendations that are straight and to the point. Of all the restoration companies I've contacted in the past, I can say that Eric has the most integrity. I'm hoping I never have to call again, but if I ever have a situation where there is possibly water damage, I will be calling Eric and Preferred Restoration first. Thank you again for putting my mind at ease after a stressful ordeal.Verified
Phyllis Y.April 19, 2024After the recent heavy rains, we noticed some water damage and contacted several contractors and remediation companies; of them, Preferred Restoration was by far the most responsive and professional. Eric and Vincent were friendly and courteous, but more importantly, they clearly knew what they were doing and did a fantastic job. It can be hard to know who to trust in situations like this, so we are really glad we found them, and though we hope we never need to, we wouldn't hesitate to use them again.Verified
Briana W.April 12, 2024We had a drain leak in our house and it caused major damage throughout our entire house. I was having the worst time dealing with our insurance adjuster and felt like I the company that they sent out to complete the water mitigation was NOT looking out for my best interests. So, I made the decision to call Preferred Restoration and I am thrilled that I did. Erik was wonderful to work with and was excellent with communication throughout the entire process. Erik uncovered all of the water damage in our house and truly went above and beyond in working with my insurance adjuster as well as the Public Adjuster that we eventually had to hire because our insurance company was so horrible to work with. Uncovering water damage and mold in your house can be a traumatic experience. Hiring Preferred Restoration was the best decision that we could have made. We were thrilled with the remediation that was completed by Erik and his team and I was confident they always had my best interests in mind. Preferred Restoration provided quality service, excellent value, and I can't say enough great things about them.
EXCELLENTBased on 54 reviews
Verified
Selene H.October 15, 2024I don't usually leave reviews but Eric is honestly the most knowledgeable and helpful contractor I have ever met. I had a moisture problem from outside the house that impacted my drywalls and potentially studs. Eric talked me through all my options and made referrals to others who can help me with my drywall issues due to asbestos. He also walked me through the entire asbestos testing step and any additional work that I could do should I want to save cost. I am so grateful for the time and dedication Eric has shown. Honestly you won't regret hiring him for your job!Verified
Nina E.October 3, 2024I had a very good experience with preferred restoration. From the first phone call, Eric was extremely knowledgeable and helpful. He has a high level of professionalism and excellent communication. I was happy with the mold remediation he did in our home and I would recommend him and his team. I also found his pricing to be very fair. Every step from start to finish was very seamless!Verified
Wendy B.September 26, 2024Eric and his team at Preferred Restoration were nothing short of amazing when they handled the mitigation of our hot water slab leak. From the very start, they were incredibly kind, understanding, and attentive to our needs during a stressful time. Arnold and the crew worked efficiently and were always mindful of our home and belongings. They took great care to contain the affected areas, ensuring that dust and debris were kept to a minimum. Each day, they meticulously cleaned the workspace before leaving, which made such a difference in keeping our home livable during the process. Their attention to detail and commitment to tidiness was impressive--they treated our home as if it were their own. We truly appreciate the professionalism and respect they showed throughout the entire project. Preferred Restoration went above and beyond, and we couldn't have asked for a better team to help us through this ordeal. Highly recommend!Verified
Rick C.August 22, 2024Had. A great experience with Eric at Preferred Restoration for a mold issue at one of my properties. They were very quick to respond and were always available. Eric was extremely professional, helpful and fair. I'm glad I found them and will be using them solely for my future needs.Verified
Victoria H.June 19, 2024I had a mold problem in my guest room's closet. Eric was the first to respond and came to my house the very next day. He promptly identified the underlying issue which was a leak from my bathroom and was very thorough in explaining the repair process to me. He sent me an itemized quote and also gave me a referral for an abestos testing company because of the age of the house. He was very honest and kind. I ended up using a different service referred by the plumbing company because the extent of the damage was smaller than expected. However I would not hesitate to call Eric for any future remediation needs.Verified
Charles C.June 10, 2024I called for a consultation and Eric was very thorough with his inspection. He offered a honest evaluation and we felt confident taking our next steps after his evaluation.Verified
Vania Y.May 21, 2024Eric and Vincent came to do a mold inspection at our house and they were exactly what they say on their mission statement: honest, kind, and helpful. I really didn't know what here to start as we were getting sick in this house and Eric talked me through the process on the phone and scheduled a consult for us quickly. They were punctual, came into the house with shoe covers, and even gave us suggestions as to different sources of our several months long cough (dust) and tips on how to mitigate it. Even though it wasn't their service and they get nothing from it, it was very helpful of them to lead me in a direction on where to go. In the end, we didn't need their services after all, (see, honest!) but if we have mold issues, I would definitely call them back and have no hesitation recommending them.Verified
Michael Y.May 8, 2024I've contacted Eric on two separate occasions and he was always professional. No fear mongering, no upselling, just honest recommendations that are straight and to the point. Of all the restoration companies I've contacted in the past, I can say that Eric has the most integrity. I'm hoping I never have to call again, but if I ever have a situation where there is possibly water damage, I will be calling Eric and Preferred Restoration first. Thank you again for putting my mind at ease after a stressful ordeal.Verified
Phyllis Y.April 19, 2024After the recent heavy rains, we noticed some water damage and contacted several contractors and remediation companies; of them, Preferred Restoration was by far the most responsive and professional. Eric and Vincent were friendly and courteous, but more importantly, they clearly knew what they were doing and did a fantastic job. It can be hard to know who to trust in situations like this, so we are really glad we found them, and though we hope we never need to, we wouldn't hesitate to use them again.Verified
Briana W.April 12, 2024We had a drain leak in our house and it caused major damage throughout our entire house. I was having the worst time dealing with our insurance adjuster and felt like I the company that they sent out to complete the water mitigation was NOT looking out for my best interests. So, I made the decision to call Preferred Restoration and I am thrilled that I did. Erik was wonderful to work with and was excellent with communication throughout the entire process. Erik uncovered all of the water damage in our house and truly went above and beyond in working with my insurance adjuster as well as the Public Adjuster that we eventually had to hire because our insurance company was so horrible to work with. Uncovering water damage and mold in your house can be a traumatic experience. Hiring Preferred Restoration was the best decision that we could have made. We were thrilled with the remediation that was completed by Erik and his team and I was confident they always had my best interests in mind. Preferred Restoration provided quality service, excellent value, and I can't say enough great things about them.